Make It Custom LLC

Come shop for a selection of personalized products that are handmade with love, attention to detail and with the highest quality products.

Turned out beautiful. The designer had issues with her spinners and the first cup didn’t turn out perfect. She contacted me and asked if she could make a different one because she wanted it to be perfect for us. I will be a returning customer!!!

Patrick

Thanks Suli the hats look great. I will be giving my other pest control co partners your information so they can get business embroidered hats made!! Will be purchasing from them again.

Shelby

Fast shipping and I'm in love with it!!

Ivette 

We had custom Softball visors and rally towels embroidered for our girls league team and they were phenomenal. Great company to work with. Very friendly, great prices and fast responses. great customer service!

Vicky

Exactly as described Can’t wait to use these!! Thanks! Fast shipping!! Love love love the cups!!!

Jennifer

Love my custom counselor Starbucks cup! The quality and shipping were amazing. Thank you so much and for my extra goodies too :)

Aly

Meet Your Creator

Suli Gonzalez

Founder & Owner

Hello my lovely Make It Custom friends!

My name is Suli and I am the co founder and owner of Make It Custom LLC.

I am a small California based business that specializes in designing, creating and personalizing items for you. 

A little about me: I am an x teacher turned SAHM and now small business owner. I am happily married to my best friend who is also my number one supporter. We have three amazing little human beings who are our whole life. Becoming a small business owner was never on my mind but I took a leap of faith, and this is where it led me. 

A little about my shop: At Make It Custom LLC we offer a variety of personalized items that range from epoxy free tumblers, cold cups, acrylic snow globe tumblers, sublimation tumblers, glass cups, keychains, pens, apparel and so much more. I welcome custom orders just please notify me by email first before purchasing anything to ensure that it can be done. As a creative artist I love to make my visions come to life too, so I offer (RTS)  Ready To Ship items where those creative thoughts come to life as well as (MTO) Made To Order items. I hope that my shop has made your shopping experience a pleasant one and that you have found all your personalized items with us. 

                 

Policies

                     Shipping & Delivery, Turnaround Times, Disclaimers & Terms & Conditions

*Shipping and Delivery

Shipping and Delivery is as follows:

Please note that, Processing time is not the same as Turnaround time.

Processing time (the amount of time it takes for me to process an order) can take up to 7 business days.

Items are shipped via USPS Priority Mail, which can take 1-5 business days unless buyer specifies different shipping option. 

You will receive tracking information from makeitcustomorders@gmail.com once your item/s have shipped. Once your item has shipped the transit time is out of my control. Make It Custom LLC is not responsible for lost or stolen packages.

If your package is damaged in transit, please reach out to me via email at makeitcustomorders@gmail.com with photos within 24 hours of delivery.

Pickups are available for my local customers. When purchasing please make sure to check the pick-up tab so that no shipping charges will be applied. Times and days to be announced with the customer.

*Turnaround Times

Ready to Ship (RTS) - Personalizing an RTS item will add additional processing time, between 10-12business days.

Made to Order (MTO)- Current turnaround time for Made to order items is 12-15 days, not including holidays.

Custom Orders- Current turnaround time can be up to 15-20 business days, not including holidays.

Please keep in mind that these times are subject to change, but I will always be in contact with you at all times. 

*Disclaimers

At Make It Custom LLC we strive to provide the highest of quality made products but because all our items are handmade minor imperfections are unavoidable. Make It Custom LLC takes a lot of time & pride into making each of our items so please be understanding of time frames. You are purchasing a handmade item, not all items will be “perfect”, but I do try my best to make your item as “perfect” as can be. Every item is made with the highest quality products and nontoxic epoxy ( Crystalac Products). 

*Terms and Conditions

All sales are final.  Make It Custom LLC does not accept returns or exchanges. NO EXCEPTIONS.

However, if there is an error on my part please send an email to makeitcustomorders@gmail.com within 24 hours of receiving your package with your concern so we can get it fixed. Buyer is responsible for shipping the item back to me, fixes to the item are free of charge. We reserve our right to refuse service to anyone.